Who we are

Our website address is: https://mibyte.co.za.

Our Terms of Service

Website Hosting Terms & Conditions


Hosting Fees & Support


The first 15 minutes of support will be free of charge.
Should the support time surpass 15 minutes, a fixed rate of R350 per hour or any other tariff agreed to from time to time, will be charged and due by the client to Mibyte (Pty) Ltd.
All hosting fees are payable in advance.
Hosting setup fees and the first month’s hosting are to be paid in advance.
Domain, Website Hosting and Email will be suspended by the 7th of the month should no payment be received.
Hosting fees are not refundable should the client decide to move to another provider within the hosting term paid for.
Domain registration and renewal costs can by found on www.mibyte.co.za/domains
Prices may vary depending on the technology used for each hosting package.
In the event that MiByte (Pty) Ltd needs to back up and move email accounts for the clients, an additional support fee will be quoted and charged.

A small admin fee, is payable for switching the client to another hosting provider.
By selecting the “per year” hosting option the client agrees to a 12-month (minimum) contract period for hosting.
Hosting will renew on a “Month-to-Month” basis after the initial expiration of the twelve months and until cancellation has been received.
Domain names are renewed annually unless otherwise required.
Clients failing to pay their domain registration fees will be at risk of losing their domain.
MiByte (Pty) Ltd takes no responsibility for the loss of a domain name due to a lack of timeous payment.
Domain names will be suspended if annual hosting fees are not paid within the specified time limit.

Cancellation and Termination


MiByte (Pty) Ltd reserves the right to suspend or terminate hosting, email and other services should there be payment delays.
A calendar months’ notice is required for cancellation of hosting services, to be supplied in writing to support@mibyte.co.za
Verbal cancellations will not be accepted.
The client agrees that unless they notify MiByte (Pty) Ltd of their desire to cancel any or all services received, those services will be billed on a recurring basis.
MiByte (Pty) Ltd does not guarantee that the website is fully compatible with all hosting provider’s server operating systems, especially any contact forms, Content Management Systems, database-driven websites, etc.
MiByte (Pty) Ltd takes no responsibility for downtime during server maintenance or updates.
MiByte (Pty) Ltd does not offer any technical support for any other website hosting company if the client elects not to host the website with MiByte (Pty) Ltd.
Hosting excludes any other services such as website updates, security maintenance etc.


Hosting Disclaimer


MiByte (Pty) Ltd uses professional world-class ISPs and their server uptime is at least 99%. MiByte (Pty) Ltd cannot be held responsible or legally accountable for the loss of email, loss of business or website downtime due to hosting problems or countrywide network problems.
Planned or unplanned server or network maintenance may be performed at any time without prior warning.
The sending of unsolicited commercial emails (SPAM) through our web servers promoting any website, or via third party web servers promoting a website hosted by us, can result in the suspension or termination of the client’s web hosting account, without refund. In such an event, the client may be liable for expenses incurred by MiByte (Pty) Ltd to rectify the damage caused to the server IP Address.
Mailing lists may be operated as long as individuals choose to subscribe to receive mailings via clear ‘opt in’ methods and a strict removal procedure is published in all mailings. ‘Safe lists’ and other advertising related mailing lists might not be operated. Any complaints received are taken seriously and will be investigated.


MiByte (Pty) Ltd cannot be held liable for any losses or damages suffered as a result of interruptions or unavailability of service.

Together, Online.

We're here to serve your small or large business, anywhere, anytime.